What if I already have my own web hosting, can Digital Layne still set up WordPress for free?

If you already have a host, that is great! We can still set up a WordPress blog for you if the host has the right environment. Installation and setup of WordPress on a host you already have will be $100 US Dollars.

WordPress set up is free if you chose our suggested host.

Do you offer technical support if I use the free WordPress setup offer?

We do provide free email support for 10 days after you have used our WordPress setup service on a hosting account you set up through our BlueHost link.

Our support hours are for the United States: 9 AM – 4 PM Central Time, Monday through Friday

Do you offer technical support if I am hosting my site with Digital Layne?

Yes! If you are having a hosting related issue or issues with our custom services, we provide support at our normal support hours. These services are on a first come first serve basis.

If you need emergency service, let us know in the contact form.

Our support hours are for the United States: 9 AM – 4 PM Central Time, Monday through Friday

When will my site be ready?

Whether you chose to host with us or our free BlueHost WordPress offer, the WordPress site setup process can take up to 24 hours but most often much less time is needed.

Although WordPress can be installed in a few minutes, setting up your security, SEO, forms and performing a backup, will take a bit more time and must be done correctly to ensure a healthy site.

Does Digital Layne support WordPress Multisite or Multi-network?

Because of the highly differing uses and structures in use by both, we do not support them at this time.

What are the best ways to contact you for support?

We prefer you use our contact form due to a high volume of spam email.

Can you help me set up an SSL certificate?

Yes, if you decide to use our WooCommerce integration service, we will guide you through an SSL certificate setup. SSL certificates can be purchased through the host of your choice or BlueHost if you chose the free WordPress setup offer.

If you host with us and use our WooCommerce integration service, we will setup up your SSL for free. There is a yearly charge to use an SSL certificate on your site. You can pay either yearly or spread out in your monthly hosting bill.

What if an update breaks my site, does it cost extra to fix?

If you are hosting your own site, whether, through the free WordPress BlueHost setup or another host, we do offer support but on a per-issue basis. Once we have installed your new WordPress site and installed the necessary security, SEO and contact form functionality, we turn the site over to you to get started making money with your blog.

We do offer 10 days of email support but you will be charged if you request our services to fix the issue.

If you are hosting your site with us and you find that you have installed an update and the site has crashed, contact us and let us know the details of the issue.

Can you restore my site from a backup?

Provided that the backup is available on the host you chose, yes. While we’re pleased to restore a site, we will charge development time. Contact us if you need to have a site restored. We will do a backup when we first install WordPress and get it all set up. You suggest you set up a regular backup time for your site.

If you host with us, YES! We will restore a site from the latest back we have free (one restore per month).

Does Digital Layne provide SEO assistance?

We do provide SEO assistance and consultation. Contact us if you need or SEO services.

Does Digital Layne offer custom design and development?

We do provide custom design and development! Contact us and let us know what you need.

Does Digital Layne offer Social Media page and account setup and support?

We do provide Social Media page setup and/or account setup! We also offer support for certain social media platforms just Contact us and let us know what you need.

How do I pay for my Digital Layne services?

Invoices are sent out monthly and can be paid by check or credit card.